Privacy Policy

Effective Date: 31/09/2023

Welcome to BlueCarbon, a marketplace dedicated to providing solar, inverter, and related products. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

When you create an account, make a purchase, or interact with our website, we may collect personal information such as your name, email address, shipping address, and payment information. We use this information to process your orders and to communicate with you about your purchases.

1.2 Log Data:

We may automatically collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics.

1.3 Cookies:

We use cookies to enhance your experience on our website. Cookies are small files that are stored on your computer's hard drive. You can choose to disable cookies through your browser settings; however, doing so may limit the functionality of certain parts of our website.

2. How We Use Your Information:

2.1 Order Processing:

We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2 Communication:

With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and services. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.

2.3 Analytics:

We may use third-party analytics tools to analyze how users interact with our website. This helps us improve our services and enhance the user experience.

3. How We Share Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3.1 Service Providers:

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential and secure.

3.2 Legal Compliance:

We may disclose your information when required by law or in response to a valid legal request.

4. Security:

We implement a variety of security measures to protect the confidentiality of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account on our website or by contacting us directly.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at enquires@bluecarbon.ng.

Thank you for choosing BlueCarbon.